Support
Shipping & Returns
Shipping
Domestic (Pakistan): Orders are delivered within 3–5 working days across Karachi, Islamabad, and nationwide.
International: We ship to the UAE and Canada, with delivery times of 7–10 working days.
Order tracking: Once your order is dispatched, you will receive a tracking number via email or WhatsApp.
Shipping charges: Calculated at checkout based on delivery location. Free shipping may apply during promotional campaigns.
Returns & exchanges
Eligibility: Returns and exchanges are accepted within 7 days of delivery.
Condition: Items must be unused, unstitched, and in original packaging. Stitched suits are eligible only if unworn and undamaged.
To start a return
Contact our support team at ummarazabi@gmail.com or WhatsApp with your order number and reason for return.